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FAQs for Planners

How often can I use the room planner?

There is no limitation on the number of times that you can use the room planner.

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Can I create rooms that have unusual shapes?

The versatility of the programme means that you can create rooms of almost any shape.

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Where are my room layouts saved?

The room layouts are saved in your user area on the server but can also be saved to your desktop.

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Can I draw in imperial as well as metric?

The system offers the user the option to work in either method of measurement.

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Is the package compatible with other CAD Systems?

The plans can be saved in a format / converted so that they are compatible for uploading into most CAD packages.

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Will I be able to use the system on my home computer?

As the system is web-based it means that using your unique password / login you can access your work space from any computer with an internet connection.

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How flexible is the layout system?

The system has been designed to be as flexible as possible. This applies to both the walls and the icons within the planning space.

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What range of furniture and equipment does the site use?

It would not be possible to include all manufacturers of disabled equipment but it is intended that a broad cross section of equipment types and manufacturers will be have their products available on the system.

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Will other people be able to access my workspace?

No, your Login and password is unique to you. Only these two combinations will give access to your workspace. For this reason it is important that this remains confidential.

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Does everyone have access to the same work space i.e. is it a common workspace?

No, the work space is not common to all users. A new workspace area is created for each client and this remains accessible only to the client.

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How much training will I need before I can use the system?

The system has been designed to be as quick and easy as possible so very little training should be required. It does assume that you have some basic IT experience.

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Will I be able to install the programme myself?

As the programme is accessed via your internet connection there is no software to install. As soon as you have your access code you can start using the system.

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Will our clients be able to have access to the site?

You will be able to view the site with your client but for security reasons they will not be able to access any information as the system is password security protected.

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Will I be able to view my drawing at the same time as an OT in a different office for the purposes of consultation.

No the system is designed so that your work area is unique to you. It is important for the security of your files that this is maintained. The system however, will generate an email of your plan to send directly to a colleague so that you can view simultaneously and discuss any queries.

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FAQs for Suppliers

How will idapt help my business?

The system is designed to be a comprehensive record of most major manufacturers. This will provide a unique opportunity to deliver your products directly to the OT workspace.

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How will my products be updated and will there be a cost for this?

As part of the initial agreement you will be given access to the site to manage / update this for yourself. Where new products are added you will need to create the icon. We can do this for you for a minimal cost and within a limited time frame.

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How long will it take to get my products onto the site?

This will depend on the number of products you are hoping to display on the site. We will discuss with you the format of your data.

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How soon after new products are launched will I be able to put them on the site?

As you have access to the site you can do this as soon as you wish. However, you may need some assistance from idapt planning in creating the associated icon.

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If we wanted to use the programme for our reps can we get access to the drawing tool?

Yes this option could be available to you for the applicable subscription fee.

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Will only OTs be using the system?

The system has initially been designed to meet the need of the OT. However, in the preliminary consultation period this has generated interest from other groups and it is hoped that these groups will be added to the target market after the launch.

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Where the system issues a quarterly requisition report for each company can these be summarised in geographic areas?

The system allows for reporting on broad geographic areas which are largely representative of the major UK regions.

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